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We are happy to help with any questions you may have about our products, sizing, shipping, returns, or anything else.
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Eager to receive your Megan Mae Miami® order? Track your package by entering your order number at the link below.
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Our 14-day return policy makes it a breeze to return any items that meet our return requirements. Initiate a return today.
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Return Policy
Need to make a return? No problem! You have 14 days from the day you received your order to initiate a return. Please make sure your swimwear is in original condition, unworn, with all tags and hygiene liners attached. You can keep the reusable pouch as our gift to you. Then, head to our returns center to get the process started!
We’ve gathered some of our most frequently asked questions to help you navigate our world of luxurious, eco-friendly swimwear with ease. If you still have questions left unanswered, don’t hesitate to get in touch with our dedicated customer support team — we’re always here to help!
After we receive your returned items and if the products meet the conditions of our return policy, they will be credited to your original payment method. After the refund is processed on our end, the refund time might vary depending on the payment method and the carrier company you used to place the order.
Unfortunately, right now, postage costs are not refunded if you request a refund.
All items marked final sale are not eligible for a refund or exchange.
Got cold feet about your purchase? No problem! You have 24 hours from the time of your order to cancel it in full. After that, changes can’t be made, but you can always place a new order for any additional items you want.
If there is an issue with the address or any of the information on the purchase, contact support@meganmaemiami.com, and we can take care of it.
You have 14 days from the day you received your order, just make sure the bikini is in its original condition, unworn, and still has all the tags, bags, and hygiene seals. Then, head to our returns center to get the process started.
Just a heads up, you’ll be responsible for covering the cost of return shipping.