WE'RE HERE FOR YOU!
Need to Get in Touch?
We are happy to help with any questions you may have about our products, sizing, shipping, returns, or anything else.
Have an existing order?
Eager to receive your Megan Mae Miami® order? Track your package by entering your order number at the link below.
Need To Start a Return?
Our 14-day return policy makes it a breeze to return any items that meet our return requirements. Initiate a return today.
Find My Size
Need help finding the perfect fit? Check out our sizing chart today!
Size Calculator
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Return Policy
Need to make a return? No problem! You have 14 days from the day you received your order to initiate a return. Please make sure your swimwear is in original condition, unworn, with all tags and hygiene liners attached. You can keep the reusable pouch as our gift to you. Then, head to our returns center to get the process started!
We’ve gathered some of our most frequently asked questions to help you navigate our world of luxurious, eco-friendly swimwear with ease. If you still have questions left unanswered, don’t hesitate to get in touch with our dedicated customer support team — we’re always here to help!
We know security and privacy are important to you – and they are important to us too!
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology) and PCI compliant Level 1, which is widely used on the Internet for processing payments. Your info is safe with us!
If you’d like to make any changes such as changing your shipping address, or email address after placing an order, please Contact Us at support@meganmaemiami.com straight away, and we’ll do it for you!
Oops, forget your password? No worries!
Click on ‘Forgot My Password’ and follow the simple steps on the page.
Still having problems?
Contact Us if you’re having trouble accessing your account, and we’ll be glad to help!
From the Megan Mae Miami homepage, click on the MY ACCOUNT button and login using the email address you used to place your order.
With your MMM account, you’ll be able to:
- Track orders
- Check out faster
- Keep more than one address
- Access your order history anytime and anywhere
No account yet?
Creating one is easy! Just click on CREATE ACCOUNT and enter the same email address you used at checkout.
Having trouble setting up your account? Contact Us at support@meganmaemiami.com, and we’ll be glad to help.
There’s a chance your order confirmation didn’t land in your primary inbox. If you haven’t received your order confirmation email yet, be sure to check your Spam folder.
Remember to always add us to your safe list!
Nothing yet?
Please Contact Us at support@meganmaemiami.com, so we can figure this out and get your package’s journey started ASAP.