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Need to Get in Touch?
We are happy to help with any questions you may have about our products, sizing, shipping, returns, or anything else.
Have an existing order?
Eager to receive your Megan Mae Miami® order? Track your package by entering your order number at the link below.
Need To Start a Return?
Our 14-day return policy makes it a breeze to return any items that meet our return requirements. Initiate a return today.
Find My Size
Need help finding the perfect fit? Check out our sizing chart today!
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Return Policy
Need to make a return? No problem! You have 14 days from the day you received your order to initiate a return. Please make sure your swimwear is in original condition, unworn, with all tags and hygiene liners attached. You can keep the reusable pouch as our gift to you. Then, head to our returns center to get the process started!
We’ve gathered some of our most frequently asked questions to help you navigate our world of luxurious, eco-friendly swimwear with ease. If you still have questions left unanswered, don’t hesitate to get in touch with our dedicated customer support team — we’re always here to help!
Once you place your order, it cannot be canceled. For further questions, please contact us at support@meganmaemiami.com, and we will be happy to help.
We do our absolute best to ensure that every Megan Mae Miami® product is top quality and ready to wear to the beach, pool, resort, or anywhere in between. If you happen to receive a defective item, please contact us, and we will be happy to help. Please note that you have 14 days from the day you received your order to make a return.
We offer U.S. and international shipping.
Even though we do our best to avoid such situations, there are many factors that can cause delayed deliveries, including:
- Misspelled, incomplete, or outdated addresses
- Weather conditions
- Temporary technical issues
- High volume periods
Once any of these issues are detected, our customer care department will contact you and help you navigate it, so you can receive your items as fast as possible.
Most orders are shipped within 1-2 business days after the order has been placed. During high-volume periods, time may be subject to change while your order is being processed.